Personalise Help Section
Welcome to our help page
On this page we will include any information to help you order your personalised product.
Should your order say at the payment competition stage say BASKET EMPTY. Please note payment had been completed. And do not attempt to do another order. All payments are secure.
Please note we are Closed on Good Friday and Easter Monday. Any orders placed from 4pm on 28th March will only be shipped on Tuesday 2nd April
For a Royal Mail Service update of your delivery area, please click here: Royal Mail Service Updates
Our Blog can be viewed at http://blog.personalise.com/
If you need to contact our customer support team, please follow any of the methods below:
To email us:
Emails are checked over the weekend.
Alternatively, you can write to us:
Customer Services Department
Danilo Promotions Ltd.
Unit 3, The I O Centre,Lea Road,Waltham Abbey
Or you can telephone us on 01992 702 900
Please note we will process orders over the telephone if your would require this service
Please contact us between 8.30am - 5.30 pm Monday to Friday.
We are closed on Saturdays, Sundays and bank holidays.
Emails are checked over the weekend or during out of office hours
Keep upto date with all the latest news at personalise.com and our thoughts on news and events with out blog. See what we have been Blogging about at http://blog.personalise.com