Contact Us personalised cards
Thank you for visiting Personalise.com.
You can view our new Blog at http://blog.personalise.com/
We hope you enjoy our range of Personalised Cards and Personalised Calendars
Please note if at the payment completion stage your page says basket is empty, do not attempt to make payment again, as your order has been processed. Occasionaly this error occurs, but your order has been processed. We are investigating this issue.
Please note only UK customers who select Special Delivery can we guarentee next day delivery.
All other Customers mail is sent 1st class on same working day up until 2pm. The Royal Mail cant with 1st Class mail guarantee next day delivery, unless Special delivery is selected.
We value your interest and aim to point you in the right direction for any queries you may have
about our products or service. Our 2 main product areas are personalised cards, and personalised calendars
If you need to contact our customer support team, please follow any of the methods below:
To email us:
Alternatively, you can write to us:
Customer Services Department
Danilo Promotions Ltd.
Unit 3, The I O Centre,Lea Road,Waltham Abbey
Or you can telephone us on 01992 702 900
Please contact us with any feedback about our website or our products at email@example.com
Our office hours are between 9am - 5pm Monday to Friday for Telephone enquiries.
Out of office hours we will respond to any email enquiries from firstname.lastname@example.org
Important delivery information (per Terms and Conditions)
UK orders unless specified are sent by Royal Mail 1st Class, and despatched same day if ordered by 2pm.
Customers should allow on average 3 working days in UK for delivery and 7 working days incase of non delivery for UK before notifying us.
European Customers should allow on average 5 to 7 working days in Europe for delivery and 10-12 days incase of non delivery before notifying us.
Rest of World Customers should allow on average 8 to 11 working days in Rest of World for delivery and 14 to 16 days incase of non delivery before notifying us.